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This Privacy Policy explains how oHive (“oHive,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://ohive.com/ (the “Site”), contact us, or use our chat and forms. It also explains the choices you have.
This policy is also our notice at collection under California law. A link to it appears on every page of the Site and next to each of our forms. If you need this policy in another format, for example for accessibility reasons, please contact us using the details in Contact Us.
oHive runs flexible office space and coworking in Portsmouth, NH located at 155 Fleet Street, Portsmouth, NH 03801. oHive is responsible for the personal information collected through the Site. Our Site is meant for businesses and professionals who are interested in our services.
Please do not send us sensitive personal information (such as health, financial account, or government ID information) through our forms or chat. We do not need it to respond to you.
If you apply for a job with us, our [Applicant Privacy Notice] explains how we handle applicant information.
When you visit the Site, we and our service providers may automatically collect:
We may receive information about you from:
We do not use your personal information to make automated decisions that produce legal or similarly significant effects about you.
Cookies are small text files stored on your device. We and our service providers also use similar technologies, such as pixels, tags, scripts, local storage, and session storage. In this policy, we call all of these “cookies.”
Necessary (always on)
Preferences (optional)
Statistics (optional)
Marketing (optional)
The full, current list of cookies on the Site, including their provider, purpose, and how long they last, is in the Cookie Declaration below. This list is updated automatically when our cookie scanner finds changes.
The cookie banner you see depends on your location:
If our consent tool cannot determine your location, it shows the consent-first banner.
Your cookie choices apply to the browser and device you use when you make them. If you clear your cookies or use a different browser or device, you will need to make your choices again.
Because there is no common standard for “Do Not Track” browser signals, the Site does not respond to them consistently. We do honor Global Privacy Control signals as described above.
[Cookiebot cookie declaration table is embedded here on the live page]
Our chat is provided by HubSpot, which acts as our service provider. Chat conversations, including what you type, are recorded and stored so we can respond to you, follow up, train our team, and improve our service. A notice in the chat window tells you this before you send your first message. If you prefer not to have your messages recorded, please contact us by email or phone instead. Some chat replies may be generated by an automated assistant.
When you call us, our phone systems may collect your phone number, the number you dialed, the date, time, and length of the call, and caller ID information. We use this to respond to you and understand how people find us. [We do not record phone calls.] [Calls may be recorded. If a call is recorded, you will be told at the start of the call.] [If you arrive from an ad or search result, we may show you a unique phone number so we can tell which campaign led to your call.]
Our marketing emails may include tracking pixels and tracked links so we can see whether an email was opened or a link was clicked. You can unsubscribe from marketing emails at any time using the link in each message.
We share information with companies that help us run the Site and our business and that process information on our behalf. These include:
We require these providers to use the information only to provide services to us, except where they act on their own behalf as described below. Some analytics information is first sent to a server we control and then forwarded to Google.
When Marketing cookies are allowed, advertising partners such as Google, Meta, LinkedIn, Microsoft, OpenAI, and HubSpot collect information about your visit (such as cookie identifiers, IP address, pages viewed, and form submissions) directly through their tags on the Site. They may use it to show you ads, measure ad performance, and, under their own privacy policies, for their own purposes.
When you submit a form and Marketing cookies are allowed, we may share a hashed (coded) version of your email address or phone number with advertising partners such as Google so they can match the form submission to an ad you clicked. This helps us measure which ads work. Advertising partners can use hashed information to recognize you, so we treat it as personal information.
We do not sell your personal information for money. However, some U.S. state laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include allowing advertising partners to collect information through cookies on our Site. To the extent our use of advertising cookies counts as a “sale” or “sharing” under those laws, you can opt out at any time using the “Your Privacy Choices” link or a Global Privacy Control signal. If you opt out and we can associate your request with your email address or phone number, we will also stop sending that information to advertising partners, including in hashed form. We do not knowingly sell or share the personal information of anyone under 16.
Depending on where you live, you may have the right to:
To protect your information, we will need to verify your identity before completing access, correction, or deletion requests, usually by confirming information we already have, such as your email address. You may use an authorized agent to make a request for you where the law allows. We may ask the agent for proof that you authorized them and may ask you to verify your identity directly.
We will respond within the time required by applicable law, which is generally 45 days for U.S. state privacy requests and one month for GDPR requests. We may extend this when the law allows, and we will tell you if we do.
Appeals: If we decline your request, you can appeal by emailing privacy@oHivedesign.com with “Privacy Appeal” in the subject line. We will respond within the time required by law. If you are not satisfied with the outcome of your appeal, you may contact your state Attorney General.
Residents of California and other states with consumer privacy laws may have the rights described above. In the past 12 months, we have collected the following categories of personal information, from the sources and for the purposes described in this policy:
We disclose these categories to service providers, such as hosting, security, CRM, and analytics providers, for business purposes, including running and securing the Site, responding to you, and measuring how the Site performs. We may disclose identifiers, internet activity, and inferences to advertising partners, such as advertising networks and social media platforms, in ways that may be considered a “sale” or “sharing” under some state laws, as described above. We do not collect sensitive personal information for the purpose of inferring characteristics about you, and we do not offer financial incentives in exchange for personal information. How long we keep each category is described in Data Retention.
We process your personal information based on the following legal grounds:
Your right to object to direct marketing: You can object at any time to our use of your personal information for direct marketing, and we will stop using it for that purpose.
Providing personal information to us is voluntary. If you do not provide information a form asks for, we may not be able to respond to your request.
You also have the right to lodge a complaint with your local data protection authority, such as your EU member state’s supervisory authority, the UK Information Commissioner’s Office, or the Swiss Federal Data Protection and Information Commissioner.
We keep personal information only as long as needed for the purposes in this policy, unless the law requires or allows us to keep it longer. Our general retention periods are:
When setting these periods, we consider:
How long each cookie lasts is listed in the Cookie Declaration.
We use reasonable administrative, technical, and physical safeguards to protect personal information. For example, information sent to and from the Site is encrypted using SSL/TLS, and access to personal information is limited to people who need it for their work.
No method of transmitting or storing information is completely secure, so we cannot guarantee absolute security.
oHive is based in the United States, and our service providers may process information in the United States and other countries. Data protection laws in those countries may differ from the laws where you live. When we transfer personal information from the EU, UK, or Switzerland, we rely on safeguards recognized by those laws, such as the EU-U.S. Data Privacy Framework (and its UK and Swiss extensions) where our providers participate, or Standard Contractual Clauses.
The Site is meant for businesses and professionals and is not intended for anyone under 16. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, please contact us and we will delete it.
The Site includes links to other websites and embedded content from third parties, such as Wistia and YouTube videos, X (Twitter) posts, social media links, and review widgets such as Clutch. Embedded content behaves the same way as if you visited the other website, and those companies may collect information about you under their own privacy policies. We are not responsible for the privacy practices of other websites and encourage you to read their policies.
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the “Last Updated” date at the top. If we make material changes, we may also notify you in other ways, such as a notice on the Site. Changes take effect when we post them. Please check this page periodically.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
oHive
Attn: Privacy
155 Fleet Street
Portsmouth, NH 03801
Email: privacy@oHivedesign.com
Toll-Free: [TOLL-FREE NUMBER]Phone: (603) 766-1902